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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dazhey Washington

March 26, 2026

5  out of  5
rating by Dazhey Washington
"She has great. Customer service worked with me very well with prices for my auto and also life insurance."
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Y Townsend

March 25, 2026

5  out of  5
rating by Y Townsend
"Representative Nikole was very knowledgeable and helped me through this process of determining life insurance"
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Windy Smith

March 19, 2026

5  out of  5
rating by Windy Smith
"I spoke with Teresa Carr at State Farm regarding a disaster with my roof last week. She was very helpful, professional and informative. She provided me with resources to help me with my roof and she didn't hesitate to reach out to the people she referred me to when they didn't follow up with me. Teresa is the BEST!!!!"
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Lorana Haley

March 18, 2026

5  out of  5
rating by Lorana Haley
"Thank you helped me put very much with everything that I needed"
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Kelly Brown

March 16, 2026

5  out of  5
rating by Kelly Brown
"Teresa Carr was amazing!!!! Very informative and helpful. She took her time to break everything down step by step. Very professional and polite. Thank you so much Teresa for helping me out."
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Kendi Amani

March 9, 2026

5  out of  5
rating by Kendi Amani
"Excellent service from Nicole. Very patient and knowledgeable."
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Kevin Iverson

March 7, 2026

5  out of  5
rating by Kevin Iverson
"Mika was amazing and very informative assisting me with securing my insurance needs!"
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Jessica Moore

March 3, 2026

5  out of  5
rating by Jessica Moore
"Nicole was great very friendly and patient need more like her!"
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Brittney Brack

February 19, 2026

5  out of  5
rating by Brittney Brack
"Nikole Davis is absolutely amazing. She is very helpful, thorough, and always gets the job done. She takes her time and makes sure everything is handled properly, which I truly appreciate. Her professionalism and dedication really stand out. I highly recommend her services and this State Farm agency. If you’re looking for someone reliable and knowledgeable, Nikole is the person to go to."
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Kayana Kayk Greyer

February 11, 2026

5  out of  5
rating by Kayana Kayk Greyer
"She’s always pleasant and patient."
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Anthony

February 10, 2026

1  out of  5
rating by Anthony
"Terrible service if I could I would give them no stars"
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Anthony Gardner

February 10, 2026

1  out of  5
rating by Anthony Gardner
"Horrible service rude and nasty ppl"
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Stephanie Airhart

February 9, 2026

5  out of  5
rating by Stephanie Airhart
"Teresa Carr is great. Very knowledgeable and informative."
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Terence Jones

February 5, 2026

5  out of  5
rating by Terence Jones
"Nikole was very kind and patient and guided me through the process."
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Andrea Washington

January 29, 2026

5  out of  5
rating by Andrea Washington
"Teresa Carr gave amazing customer service. She's very friendly, patient, knowledgeable and very thorough. She"
We responded:
"We appreciate the kind words, Andrea! OurLansing team is always happy to help. – Tenyiah Simmons Patterson - State Farm Insurance Agent"
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Sonya Stanley

January 21, 2026

5  out of  5
rating by Sonya Stanley
"I recently had the pleasure of working with Nikole Davis at State Farm, and she made the entire insurance process incredibly smooth. She offered me an excellent rate and was consistently friendly, knowledgeable, and quick to answer any questions I had. Truly an answered prayer. I highly recommend Nikole to anyone looking for an insurance agent who genuinely puts customers first."
We responded:
"We’re honored by your positive feedback, Sonya! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Tenyiah Simmons Patterson, State Farm Insurance Office"
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Bigbank Bigbank_aj

January 16, 2026

5  out of  5
rating by Bigbank Bigbank_aj
"Great help and best customer service I've experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Tenyiah Simmons Patterson, State Farm Insurance Office"
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Gordon Martin

January 8, 2026

5  out of  5
rating by Gordon Martin
"Nicole was great and i appreciate how responsive she was. She explained the policy in detail and helped with guiding me for life insurance. Total different experience this time around versus the office i have renters insurance with."
We responded:
"Thank you for taking the time to share your thoughts, Gordon! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Tenyiah Simmons Patterson, State Farm Insurance Office"
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Andre Newson

December 16, 2025

5  out of  5
rating by Andre Newson
"Teresa Carr is awesome! World Class customer service!"
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Eric Entler

November 21, 2025

5  out of  5
rating by Eric Entler
"Mia Tribitt stands out for her proactive approach and client-focused service, consistently ensuring my insurance coverage is optimized—something I’ve never experienced elsewhere in 20 years. Her outreach and professionalism are exceptional, and I would hire her without hesitation."
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Melissa Cantu

November 17, 2025

5  out of  5
rating by Melissa Cantu
"It was great working with Lupe, she was very kind and did great finding the perfect Life Insurance for me."
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Lillie Tumbs

November 13, 2025

5  out of  5
rating by Lillie Tumbs
"Nikole gave excellent service. She's very knowledgeable and very helpful. She has very good patience. 5 star service"
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Randy Ball

October 30, 2025

5  out of  5
rating by Randy Ball
"Mika is the best and she is always on me about putting my newer cars as well as my house furniture health and life on one insurance policy I gave her my word that by the end of the year we would sit down and configure up the cost and just have everything I own on my insurance contract with her I’m very confident that she will make it work some kind of way and I will definitely tell other people to contact her for insurance"
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Bryan Lewis

October 29, 2025

5  out of  5
rating by Bryan Lewis
"Mika has done an excellent job handling my insurance policy. Very knowledgeable and she pays attention to detail."
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Lacanda Willis

October 29, 2025

5  out of  5
rating by Lacanda Willis
"Mika thank you for your professionalism and expertise!"